Frequently asked questions.

Yes, there are rules and regulations you need to follow to ensure your fundraising activity is compliant with state fundraising legislation. Check out our Fundraising guidelines and T&C’s document here. We will also support you to ensure your event is compliant.

Fundraising helps to keep our services running 24/7, bringing hope to more people who are in crisis, and empowering our Crisis Helpers so they can be there for people in their toughest moments.

Yes. Uniting Vic.Tas operates two centres in Victoria – Lifeline Melbourne and Lifeline Ballarat. You can make sure the funds raised go directly to the centre itself, to ensure the local Crisis Helpers and community are supported.

Once you register, we can provide you with some suggested templates on how to approach people for donations.

Social media is also a great tool to promote your event to your family, friends and broader network. Share your event details and any photos.

Lifeline’s logo appears on most of the images and webpages that you’ll use when you set up your fundraising page or event. If you’re creating a new poster, flyer or webpage that will include the Lifeline logo, let us know by emailing community@unitingvictas.org.au and we’ll help you make sure it looks right.

Unfortunately, this is not always possible however we will happily consider all requests for someone from Lifeline to attend your event on a case-by-case basis.

Check out our Fundraising ideas flyer which has some suggestions you might like to consider. Please get in touch if you wish to talk through your ideas or other suggestions we might be able to offer

You just need to have a great fundraising idea and the enthusiasm to follow through. Then you just need to register and start planning how to make it work. We will be in touch with you within 3 business days of your registration to issue your letter of Authority to Fundraise for Lifeline and discuss how we can support you with your fundraising activity.

Simply click on the “Get Started” button of the event type you wish to do and then you just need to answer a few easy questions.

If you need any support or have any questions during the process, please don’t hesitate to reach out and we will be happy to assist you.

After you register you will receive a registration e-mail with login details for your online fundraising page. Within a few days, you'll be contacted by us to confirm your registration. Once approved you will be issued with a Letter of Authority to Fundraise on behalf of Uniting.

Having the Authority to Fundraise means that supporters of your event can take part knowing that the money they spend is going to a specific cause and they are contributing to an event that is responsibly run. You may be asked to show donors, sponsors or other entities your letter for the purpose of your fundraising or when asking for donations to support your event.

Your Letter of Authority to Fundraise will contain the details on how to bank the offline funds from your event. All funds raised via your online fundraising page come directly to Uniting’s bank account, and we’ll allocate them to your nominated Lifeline Centre on your behalf, so you don’t need to worry about managing or transferring any funds.

All funds raised via your online fundraising page come directly to Uniting’s bank account, and we’ll allocate them to your nominated Lifeline Centre on your behalf.

Absolutely. People can make a donation to your page with their credit or debit card. Your page will automatically be updated with their donation and they will recieve a tax deductible receipt via email

Yes, all donations of $2 or greater made via your online fundraising page are tax deductible and donors will receive a receipt for this via email.

Yes, you will receive a receipt via email shortly after donating. If you make a monthly donation, you will receive a yearly tax receipt unless otherwise requested.

You can call us on 1800 668 426 or email us at fundraising@unitingvictas.org.au and we will be happy to help.

For any changes to your monthly gift, you can call us on 1800 668 426 or email us at fundraising@unitingvictas.org.au and we will be able to assist you

Please get in touch with us and we will be able to resend the details to you.

You can login into your dashboard and follow the steps to change your profile picture. If you have any trouble doing this, please get in touch and we will be able to help you.

You would have received this link in your initial registration confirmation email. If you can’t find it please just get in touch with us and we will assist you with this.